Quality management in US higher education

被引：24

作者：

Grant, D

Mergen, E

Widrick, S

机构：

[1] Depaul Univ, Sch Accountancy & MIS, Chicago, IL 60604 USA

[2] Rochester Inst Technol, Coll Business, Rochester, NY 14623 USA

来源：

TOTAL QUALITY MANAGEMENT | 2002年 / 13卷 / 02期

关键词：

D O I：

10.1080/09544120120102441

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

The paper uses a quality management framework to analyze quality management approaches that have been implemented in institutions of higher education in the USA. The framework is comprised of three parameters, which are quality of design, quality of conformance and quality of performance. It turned out that only one of the nine articles that were examined dealt explicitly with quality of performance issues.

引用

页码：207 / 215

页数：9

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