Credibility and computing technology - Users want to trust, and generally do. But that trust is undermined, often forever, when the system delivers erroneous information.

被引:307
作者
Tseng, S [1 ]
Fogg, BJ
机构
[1] Quattro Consulting, Sausalito, CA 94965 USA
[2] Stanford Univ, Persuas Technol Lab, Ctr Study Language & Informat, Palo Alto, CA 94304 USA
关键词
D O I
10.1145/301353.301402
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 [计算机科学与技术];
摘要
引用
收藏
页码:39 / 44
页数:6
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