New issues and opportunities in service design research

被引:20
作者
Verma, R [1 ]
Fitzsimmons, J
Heineke, J
Davis, MM
机构
[1] Univ Utah, David Eccles Sch Business, Salt Lake City, UT 84112 USA
[2] Univ Texas, McCombs Sch Business, Austin, TX 78712 USA
[3] Boston Univ, Sch Management, Boston, MA 02215 USA
[4] Bentley Coll, Waltham, MA 02452 USA
关键词
All Open Access; Green;
D O I
10.1016/S0272-6963(01)00089-4
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
引用
收藏
页码:117 / 120
页数:4
相关论文
共 2 条
  • [1] LEVITT T, 1972, HARVARD BUS REV, V50, P41
  • [2] Pine BJ, 1998, HARVARD BUS REV, V76, P97