Do Elderly People Prefer a Conversational Humanoid as a Shopping Assistant Partner in Supermarkets?

被引:89
作者
Iwamura, Yamato [1 ]
Shiomi, Masahiro [1 ]
Kanda, Takayuki [1 ]
Ishiguro, Hiroshi [1 ]
Hagita, Norihiro [1 ]
机构
[1] ATR Intelligent Robot & Commun Lab, 2-2-2 Hikaridai, Keihanna Sci City, Kyoto, Japan
来源
PROCEEDINGS OF THE 6TH ACM/IEEE INTERNATIONAL CONFERENCE ON HUMAN-ROBOT INTERACTIONS (HRI 2011) | 2011年
关键词
Communication robots; Robots for elderly; Field experiments;
D O I
10.1145/1957656.1957816
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Assistive robots can be perceived in two main ways: tools or partners. In past research, assistive robots that offer physical assistance for the elderly are often designed in the context of a tool metaphor. This paper investigates the effect of two design considerations for assistive robots in a partner metaphor: conversation and robot-type. The former factor is concerned with whether robots should converse with people even if the conversation is not germane for completing the task. The latter factor is concerned with whether people prefer a communication/function oriented design for assistive robots. To test these design considerations, we selected a shopping assistance situation where a robot carries a shopping basket for elderly people, which is one typical scenario used for assistive robots. A field experiment was conducted in a real supermarket in Japan where 24 elderly participants shopped with robots. The experimental results revealed that they prefer a conversational humanoid as a shopping assistant partner.
引用
收藏
页码:449 / +
页数:9
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