A strategic assessment of Six Sigma

被引：103

作者：

Goh, TN ^{[1
]}

机构：

[1] Natl Univ Singapore, Ind & Syst Engn Dept, Singapore 119260, Singapore

来源：

QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL | 2002年 / 18卷 / 05期

关键词：

Six Sigma; quality management; quality engineering; design for Six Sigma; knowledge management; knowledge-based economy;

D O I：

10.1002/qre.491

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

Six Sigma as a quality improvement framework has been gaining considerable attention in recent years. The hyperbole that often accompanied the presentation and adoption of Six Sigma in industry could lead to unrealistic expectations as to what Six Sigma is truly capable of achieving. In this paper, some strategic perspectives on the subject are presented, highlighting the potential and possible limitations of Six Sigma applications particularly in a knowledge-based environment. Without delving into the mechanics of the subject in detail, the points raised could be useful to those deliberating on the appropriateness of Six sigma to their respective organizations. Copyright (C) 2002 John Wiley Sons, Ltd.

引用

页码：403 / 410

页数：8