Knowledge management orientation: construct development and empirical validation

被引:70
作者
Wang, Catherine L. [1 ]
Ahmed, Pervaiz K. [2 ]
Rafiq, Mohammed [3 ]
机构
[1] Univ London, Sch Management, Egham TW20 0EX, Surrey, England
[2] Monash Univ Malaysia, Selangor Darul Ehsan, Malaysia
[3] Univ Loughborough, Sch Business, Loughborough, Leics, England
关键词
knowledge management orientation; scale development; confirmatory factor analysis;
D O I
10.1057/ejis.2008.12
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
We introduce the concept of knowledge management orientation (KMO) - the degree to which a firm demonstrates behaviors of organized and systematic knowledge management ( KM) implementation. Based on an extensive review of the KM literature, the KMO concept is operationalized as a second-order latent construct consisting of four main component factors: organizational memory, knowledge sharing, knowledge absorption, and knowledge receptivity. We then validate the KMO construct using data from 213 United Kingdom firms. The findings provide strong support for the unidimensionality, reliability, discriminant validity, and convergent validity of the KMO construct. We also test the impact of KMO on firm performance and find a significant, positive relationship, providing support for the predictive validity of the KMO construct. Our findings suggest that KMO is an effective measure of the firm-level KM-oriented behaviors. The theoretical, methodological, and practical implications of the KMO construct are also discussed.
引用
收藏
页码:219 / 235
页数:17
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