Integration trends in business intelligence systems - An empirical study based on the business intelligence maturity model

Business intelligence (BI) is a term for information systems which support decision makers in providing business analysis on the basis of internal and external data. Until now there exist only a few valid results of research about the actual level of usage and maturity of implementation BI-systems. A maturity model with five levels of evolutionary development can be used as a framework for an empirical survey. Aspects like business content, technology and organisational impact are recorded and evaluated. First conclusions about the gap between theoretical concepts and the state of enterprise-wide implementation of BI benchmarking in specific industrial sectors and general strategic recommendation.