Conceptualizing perceived affordances in social media interaction design

被引:120
作者
Zhao, Yuxiang [1 ]
Liu, Jiang [1 ]
Tang, Jian [2 ]
Zhu, Qinghua [1 ]
机构
[1] Nanjing Univ, Sch Informat Management, Nanjing 210008, Jiangsu, Peoples R China
[2] Syracuse Univ, Sch Informat Studies, Syracuse, NY USA
来源
ASLIB PROCEEDINGS | 2013年 / 65卷 / 03期
关键词
Affordance; Perceived affordance; Social media; Interaction design; IT artefact; User type and role; Application domain; Sociomateriality; Social interaction; Perception; User interfaces; IDENTITY CRISIS; CALL;
D O I
10.1108/00012531311330656
中图分类号
TP [自动化技术、计算机技术];
学科分类号
080201 [机械制造及其自动化];
摘要
Purpose - The purpose of this paper is to theoretically develop the concept of perceived affordance based on the existing studies, and to construct a conceptual framework to show how perceived affordances can facilitate the interaction design of social media. Design/methodology/approach - The paper provides a review of the relevant literature on affordance and perceived affordance, and conceptually proposes a typology of perceived affordances in social media and an integrative framework for interaction design from sociomateriality perspective. Furthermore, a brief empirical example on the interaction design of crowdsourcing systems is used to ground and illustrate the authors' conceptual framework. Findings - The paper shows that the perceived affordances may have multi-facet characteristics and the interaction design of social media should reflect the multi-dimensional perceived affordances. The perceived affordances can support or facilitate the design of basic elements of social media, such as content and form, to enhance both usability (human-computer interaction) and sociability (human-human interaction). A position of constitutive entanglement does not privilege either users or social media artifacts, nor does it provide a rigid triangle among these three components. Instead, the perceived affordances play a critical role in integrating the key components in social media interaction design as an ensemble. Originality/value - The paper attempts to explore and develop the concept of perceived affordance and employ it as a theoretical lens to underpin interaction design of social media. Overall, the authors' study contributes to the design science literature in the information management field by elaborating a new theoretical perspective and providing a conceptual framework for the researchers and designers.
引用
收藏
页码:289 / 302
页数:14
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