How organizational culture influences outcome information utilization

被引：24

作者：

Hodges, SP ^{[1
]}

Hernandez, M ^{[1
]}

机构：

[1] Univ S Florida, Louis Parte Florida Mental Hlth Inst, Dept Child & Family Studies, Tampa, FL 33612 USA

来源：

EVALUATION AND PROGRAM PLANNING | 1999年 / 22卷 / 02期

关键词：

outcomes; childrens mental health; organizational culture; total quality management; anthropology;

D O I：

10.1016/S0149-7189(99)00005-1

中图分类号：

C [社会科学总论];

学科分类号：

03 ; 0303 ;

摘要：

This article reports the results of a study of organizational culture and the local-level utilization of the client outcome information data that is generated as part of a continuous evaluation of the Texas Children's Mental Health Plan. An in-depth study of utilization patterns was conducted at four local mental health authorities. Findings demonstrate that using outcome information in organizational decision making is grounded in the organizational culture of the information users. Developing a better understanding of the organizational culture in which a quality improvement process is implemented can provide insight into what strategies an organization might undertake to improve readiness for implementation. (C) 1999 Published by Elsevier Science Ltd. All rights reserved.

引用

页码：183 / 197

页数：15

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