The impact of ICT on innovation activities: Evidence for UK SMEs

There is a continuous commitment of policymakers in the UK to support innovation in small and medium-sized firms. For these policy initiatives to be successful, an understanding of the factors driving innovation activities is required. In this study, the focus is upon the role that information and communication technologies (ICT) play in the innovation performance of UK small and medium-sized enterprises (SMEs). Using data drawn from the 2004 Annual Small Business Survey (ASBS) database, it is shown that ICT operate primarily as efficiency-enhancing technologies, although specific market-oriented applications (that is, website development) exhibit the potential to create competitive advantage through product innovation.