Why interactive computer systems are sometimes not used by people who might benefit from them

被引:12
作者
Nickerson, RS [1 ]
机构
[1] Bolt Beranek & Newman Inc, Cambridge, MA 02138 USA
关键词
D O I
10.1006/ijhc.1981.0311
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Several reasons are considered why some people who might benefit from using computer systems do not use them. The discussion is organized around examples of several classes of complaints that abstainers and dissatisfied users have been known to make regarding various aspects of the design and operation of specific computer-based systems.
引用
收藏
页码:307 / 321
页数:15
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