Heuristic-based user interface evaluation at Nanyang Technological University in Singapore

被引:16
作者
Peng, LK [1 ]
Ramaiah, CK [1 ]
Foo, S [1 ]
机构
[1] Nanyang Technol Univ, Sch Commun & Informat, Div Informat Studies, Singapore 2263, Singapore
关键词
user interfaces; systems analysis; digital libraries; Singapore;
D O I
10.1108/00330330410519198
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This paper presents the results of a heuristic-based user interface evaluation of the gateway to electronic media services (GEMS) system at Nanyang Technological University (NTU) in Singapore. GEMS provides access to multimedia resources, bibliographic information, electronic document management, selective dissemination of information (SDI), booking of facilities, and several other services. Results of an evaluation of GEMS, based on Nielsen's ten-user interface heuristics involving 88 students, are described. Details of a separate task-based study, involving 52 other participants, of the University's OPAC interface are also given as a means to compare GEMS with the OPAC in terms of usability, task performance and other factors.
引用
收藏
页码:42 / 59
页数:18
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