Testing a structured decision approach: Value-focused thinking for deliberative risk communication

Public participation is now part of many decision making processes for managing environmental and technical risks. This article describes a test of a strategy to improve the quality of public input by combining themes from risk communication with the prescriptive decision process of value-focused thinking. It was hypothesized that participating in a structured, value-focused risk communication approach would lead people to make more thoughtful, better informed, and hence higher quality decisions by helping them to consider and discuss a wider array of decision-relevant issues and address key value trade-offs. It is also anticipated that utilizing a value-focused decision structure would make participants feel more comfortable with their decisions; more satisfied that their selected alternative reflected their key concerns; and, in the end, more satisfied with their decisions. To test these hypotheses, six groups comprised of 7 to 10 people participated in conventional "alternative-focused" risk communication workshops and eight groups participated in similar "value-focused" workshops. All workshops dealt with the management of risks to riverine salmon habitat from hydroelectric electricity generation. The results provided support for the hypotheses: the value-focused decision structure led to more thoughtful and better informed risk management decisions.