Are some negotiators better than others? Individual differences in bargaining outcomes

被引:74
作者
Elfenbein, Hillary Anger [1 ]
Curhan, Jared R. [2 ]
Eisenkraft, Noah [3 ]
Shirako, Aiwa [1 ]
Baccaro, Lucio [2 ]
机构
[1] Univ Calif Berkeley, Haas Sch Business, Org Beha & Ind Relat, Berkeley, CA 94720 USA
[2] MIT, Sloan Sch Management, Cambridge, MA 02139 USA
[3] Univ Penn, Wharton Sch Management, Philadelphia, PA 19104 USA
关键词
Individual differences; Negotiation; Bargaining; Performance; Social Relations Model;
D O I
10.1016/j.jrp.2008.06.010
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
The authors address the long-standing mystery of stable individual differences in negotiation performance, on which intuition and conventional wisdom have clashed with inconsistent empirical findings. The present study used the Social Relations Model to examine individual differences directly via consistency in performance across multiple negotiations and to disentangle the roles of both parties within these inherently dyadic interactions. Individual differences explained a substantial 46% of objective performance and 19% of subjective performance in a mixed-motive bargaining exercise. Previous work may have understated the influence of individual differences because conventional research designs require specific traits to be identified and measured. Exploratory analyses of a battery of traits revealed few reliable associations with consistent individual differences in objective performance-except for positive beliefs about negotiation, positive affect, and concern for one's outcome, each of which predicted better performance. Findings suggest that the field has large untapped potential to explain substantial individual differences. Limitations, areas for future research, and practical implications are discussed. (C) 2008 Elsevier Inc. All rights reserved.
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页码:1463 / 1475
页数:13
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