Internet addiction's effect on likeability and rapport

The Internet Paradox refers to findings that demonstrated that the increase in communications brought about by Internet usage actually had negative effects on user's psychological well-being and social involvement. This study proposes that face-to-face contact promotes the development of rapport and thereby individuals that use the internet excessively will lack these necessary social skills. Specifically, we investigate whether, through use of telephone communications, average users ratings of likeability and rapport would differ when speaking to excessive internet users. This experiment utilized previously unacquainted individuals who conversed by telephone while discussing both, a cooperative and an adversarial task. Results indicate that excessive users were more likely to be depressed and socially inhibited, and also were rated as having a lower level of rapport and likeability. Further research is required in order to explain the role of personality in excessive internet usage. (C) 2008 Elsevier Ltd. All rights reserved.