Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations

被引:460
作者
Aquino, Karl
Tripp, Thomas M.
Bies, Robert J.
机构
[1] Univ Delaware, Dept Business Adm, Newark, DE 19716 USA
[2] Washington State Univ, Dept Management & Operat, Vancouver, WA USA
[3] Georgetown Univ, McDonough Sch Business, Washington, DC 20057 USA
关键词
revenge; forgiveness; procedural justice climate; power;
D O I
10.1037/0021-9010.91.3.653
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
A field study and an experimental study examined relationships among organizational variables and various responses of victims to perceived wrongdoing. Both studies showed that procedural justice climate moderates the effect of organizational variables on the victim's revenge, forgiveness, reconciliation, or avoidance behaviors. In Study 1, a field study, absolute hierarchical status enhanced forgiveness and reconciliation, but only when perceptions of procedural justice climate were high; relative hierarchical status increased revenge, but only when perceptions of procedural justice climate were low. In Study 2, a laboratory experiment, victims were less likely to endorse vengeance or avoidance depending on the type of wrongdoing, but only when perceptions of procedural justice climate were high.
引用
收藏
页码:653 / 668
页数:16
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