Informing public deliberation: Value sensitive design of indicators for a large-scale urban simulation

We investigate informing public deliberation regarding major land use and transportation decisions with the results from a sophisticated computer simulation of urban development. Our specific focus is on indicators that portray key results from the simulations. Our design addresses a number of challenges, including responding to the values and interests of diverse stakeholders, making documentation ready-to-hand, and balancing the value of fairness with presenting a diverse set of advocacy positions. We use Value Sensitive Design as our theory and design methodology; our theoretical framework also draws on Habermas's theories of legitimation and communicative action. Our work contributes to CSCW as an example of designing a system for effective use in an environment with multiple stakeholders who have fundamental disagreements, and we conclude by drawing lessons for other environments with these characteristics.