Empathy

Empathy is defined, and its measurement is discussed. We then present the results of a new meta-analysis of the relation between measures of empathy and psychotherapy, outcome from three perspectives (client, therapist, and observer). Variables that mediate this relationship also are discussed. The processes of change that empathy is posited to facilitate, as well as the different roles and forms that empathy may take in therapy, are discussed. Results indicate that clients' and observers' perceptions that therapists understand their clients' internal experiences relate to outcome. This suggests it is important that therapists make efforts to understand their clients, and that this understanding be demonstrated through responses that address the needs of the client, as the client perceives them, on an ongoing basis.