Workflow automation: Overview and research issues

被引：125

作者：

Stohr, EA

Zhao, JL

机构：

[1] Stevens Inst Technol, Wesley J Howe Sch Technol Management, Hoboken, NJ 07030 USA

[2] Univ Arizona, Tucson, AZ 85721 USA

来源：

INFORMATION SYSTEMS FRONTIERS | 2001年 / 3卷 / 03期

关键词：

workflow management systems; workflow overview; research issues;

D O I：

10.1023/A:1011457324641

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Workflow management systems, a relatively recent technology, are designed to make work more efficient, integrate heterogeneous application systems, and support interorganizational processes in electronic commerce applications. In this paper, we introduce the field of workflow automation, the subject of this special issue of Information Systems Frontiers. In the first part of the paper we provide basic definitions and frameworks to aid understanding of workflow management technologies. In the remainder of the paper, we discuss technical and management research opportunities in this field and discuss the other contributions to the special issue.

引用

页码：281 / 296

页数：16

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