Work engagement: An emerging concept in occupational health psychology

被引:1240
作者
Bakker, Arnold B. [1 ]
Schaufeli, Wilmar B. [2 ]
Leiter, Michael P. [3 ]
Taris, Toon W. [4 ]
机构
[1] Erasmus Univ, Inst Psychol, NL-3000 DR Rotterdam, Netherlands
[2] Univ Utrecht, Dept Social & Org Psychol, NL-3508 TC Utrecht, Netherlands
[3] Acadia Univ, Dept Psychol, Wolfville, NS B0P 1X0, Canada
[4] Radboud Univ Nijmegen, Inst Behav Sci, Dept Work & Org Psychol, NL-6525 ED Nijmegen, Netherlands
关键词
burnout; job resources; performance; workaholism; work engagement;
D O I
10.1080/02678370802393649
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
This position paper introduces the emerging concept of work engagement: a positive, fulfilling, affective-motivational state of work-related well-being that is characterized by vigour, dedication, and absorption. Although there are different views of work engagement, most scholars agree that engaged employees have high levels of energy and identify strongly with their work. The most often used instrument to measure engagement is the Utrecht Work Engagement Scale, a self-report instrument that has been validated in many countries across the world. Research on engagement has investigated how engagement differs from related concepts (e.g., workaholism, organizational commitment), and has focused on the most important predictors of work engagement. These studies have revealed that engagement is a unique concept that is best predicted by job resources (e.g., autonomy, supervisory coaching, performance feedback) and personal resources (e.g., optimism, self-efficacy, self-esteem). Moreover, the first studies have shown that work engagement is predictive of job performance and client satisfaction. The paper closes with an account of what we do not know about work engagement, and offers a brief research agenda for future work.
引用
收藏
页码:187 / 200
页数:14
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