Becoming social: Expanding scenario-based approaches in HCI

被引:21
作者
Carroll, JM
机构
[1] Computer Science Department, Virginia Tech (VPI and SU), Blacksburg, VA
关键词
D O I
10.1080/014492996120184
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Scenarios of use support the integration of cognitive and organizational approaches to human-computer interaction (HCI) by providing a rich representation of activity from which cognitive and organizational perspectives can be developed. In this paper, a 'cognitive' approach to scenario-based analysis and design-one focused on causal relationships implicit in episodes of individual problem-solving and learning-is extended by emphasizing an organizational work view of social causes and effects.
引用
收藏
页码:266 / 275
页数:10
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