MANAGEMENT INNOVATION

We define management innovation as the invention and implementation of a management practice, process, structure, or technique that is new to the state of the art and is intended to further organizational goals. Adopting an intraorganizational evolutionary perspective, we examine the roles of key change agents inside and outside the organization in driving and shaping four processes-motivation, invention, implementation, and theorization and labeling-that collectively define a model of how management innovation comes about.