REPAIRING RELATIONSHIPS WITHIN AND BETWEEN ORGANIZATIONS: BUILDING A CONCEPTUAL FOUNDATION

被引：228

作者：

Dirks, Kurt T. ^{[1
]}

Lewicki, Roy J. ^{[2
]}

Zaheer, Akbar ^{[3
]}

机构：

[1] Washington Univ, Olin Business Sch, St Louis, MO 63130 USA

[2] Ohio State Univ, Max M Fisher Coll Business, Columbus, OH 43210 USA

[3] Univ Minnesota, Carlson Sch Management, Curtis L Carlson Chair Strateg Management, Minneapolis, MN 55455 USA

来源：

ACADEMY OF MANAGEMENT REVIEW | 2009年 / 34卷 / 01期

关键词：

PSYCHOLOGICAL CONTRACT; TRUST; CONFLICT; INJUSTICE; APOLOGY; MODEL; RECONCILIATION; PERSPECTIVES; ATTRIBUTIONS; PERCEPTIONS;

D O I：

10.5465/AMR.2009.35713285

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

How can relationships be repaired after being damaged? There is a small but growing body of work on the topic from a number of different disciplinary perspectives using different theoretical lenses and at different levels of analysis. We begin by examining the existing streams of work on relationship repair and organizing them into a conceptual framework. We then consider four questions that probe assumptions or overlooked issues in existing research with the intent of moving toward a more comprehensive conceptual foundation.

引用

页码：68 / 84

页数：17

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