HCAHPS Replaces Press Ganey Survey as Quality Measure for Patient Hospital Experience

被引:92
作者
Zusman, Edie E.
机构
关键词
D O I
10.1227/01.neu.0000417536.07871.ed
中图分类号
R74 [神经病学与精神病学];
学科分类号
摘要
引用
收藏
页码:N21 / N24
页数:5
相关论文
共 13 条
[1]  
[Anonymous], EMERGENCY PHYS 0922
[2]   Quality of Breast Cancer Care: Perception Versus Practice [J].
Bickell, Nina A. ;
Neuman, Jennifer ;
Fei, Kezhen ;
Franco, Rebeca ;
Joseph, Kathie-Ann .
JOURNAL OF CLINICAL ONCOLOGY, 2012, 30 (15) :1791-1795
[3]  
Daly Rich, 2011, Mod Healthc, V41, P30
[4]  
DerGurahian Jean, 2008, Mod Healthc, V38, P10
[5]   Do Hospitals Rank Differently on HCAHPS for Different Patient Subgroups? [J].
Elliott, Marc N. ;
Lehrman, William G. ;
Goldstein, Elizabeth ;
Hambarsoomian, Katrin ;
Beckett, Megan K. ;
Giordano, Laura A. .
MEDICAL CARE RESEARCH AND REVIEW, 2010, 67 (01) :56-73
[6]   Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS® Hospital Survey Scores [J].
Elliott, Marc N. ;
Zaslavsky, Alan M. ;
Goldstein, Elizabeth ;
Lehrman, William ;
Hambarsoomians, Katrin ;
Beckett, Megan K. ;
Giordano, Laura .
HEALTH SERVICES RESEARCH, 2009, 44 (02) :501-518
[7]   The Cost of Satisfaction A National Study of Patient Satisfaction, Health Care Utilization, Expenditures, and Mortality [J].
Fenton, Joshua J. ;
Jerant, Anthony F. ;
Bertakis, Klea D. ;
Franks, Peter .
ARCHIVES OF INTERNAL MEDICINE, 2012, 172 (05) :405-411
[8]   Development, Implementation, and Public Reporting of the HCAHPS Survey [J].
Giordano, Laura A. ;
Elliott, Marc N. ;
Goldstein, Elizabeth ;
Lehrman, William G. ;
Spencer, Patrice A. .
MEDICAL CARE RESEARCH AND REVIEW, 2010, 67 (01) :27-37
[9]  
Lloyd R, 2012, STAT MANAGERS SUTTER
[10]  
Lloyd R., 2004, Quality Health Care A Guide to Developing and Using Indicators