Labour process theory and the gig economy

被引:462
作者
Gandini, Alessandro [1 ]
机构
[1] Kings Coll London, Dept Digital Humanities, London WC2B 5RL, England
关键词
control; digital labour; emotional labour; gig work; platforms; EMOTIONAL LABOR; WORK; POWER; MANAGEMENT; INDETERMINACY; INSECURITY; SOCIOLOGY;
D O I
10.1177/0018726718790002
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
What are the distinctive traits that characterize work(ing) through (and for) a digital platform? In the burgeoning debate on the 'gig economy', a critical examination that comprehensively addresses this issue beyond specific examples or case studies is currently missing. This article uses labour process theory - an important Marxist approach in the study of relations of production in industrial capitalism - to address this gap. Supported by empirical illustrations from existing research, the article discusses the notions of 'point of production', emotional labour and control in the gig economy to argue that labour process theory offers a unique set of tools to expand our understanding of the way in which labour power comes to be transformed into a commodity in a context where the encounter between supply and demand of work is mediated by a digital platform, and where feedback, ranking and rating systems serve purposes of managerialization and monitoring of workers.
引用
收藏
页码:1039 / 1056
页数:18
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