Shared leadership in enterprise resource planning and human resource management system implementation

被引:92
作者
Hoch, Julia E. [1 ]
Dulebohn, James H. [1 ]
机构
[1] Michigan State Univ, Sch Human Resources & Labor Relat, E Lansing, MI 48824 USA
关键词
Enterprise resource planning; Human resource management systems; Shared leadership; Teams; TRANSFORMATIONAL LEADERSHIP; DISTRIBUTED LEADERSHIP; PROACTIVE PERSONALITY; TRANSACTIVE MEMORY; SELF-LEADERSHIP; TEAM LEADERSHIP; CRITICAL-ISSUES; PERFORMANCE; EXCHANGE; EMPOWERMENT;
D O I
10.1016/j.hrmr.2012.06.007
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Human resource management systems (HRMS) integrate human resource processes and an organization's information systems. An HRMS frequently represents one of the modules of an enterprise resource planning system (ERP). ERPs are information systems that manage the business and consist of integrated software applications such customer relations and supply chain management, manufacturing, finance and human resources. ERP implementation projects frequently have high failure rates: although research has investigated a number of factors for success and failure rates, limited attention has been directed toward the implementation teams, and how to make these more effective. In this paper we argue that shared leadership represents an appropriate approach to improving the functioning of ERP implementation teams. Shared leadership represents a form of team leadership where the team members, rather than only a single team leader, engage in leadership behaviors. While shared leadership has received increased research attention during the past decade, it has not been applied to ERP implementation teams and therefore that is the purpose of this article. Toward this end, we describe issues related to ERP and HRMS implementation, teams, and the concept of shared leadership, review theoretical and empirical literature, present an integrative framework, and describe the application of shared leadership to ERP and HRMS implementation. Published by Elsevier Inc.
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页码:114 / 125
页数:12
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