Changing reference service environment: A review of perspectives from managers, librarians, and users

被引：14

作者：

Rieh, SY ^{[1
]}

机构：

[1] Rutgers State Univ, Sch Commun Informat & Lib Studies, New Brunswick, NJ 08903 USA

来源：

JOURNAL OF ACADEMIC LIBRARIANSHIP | 1999年 / 25卷 / 03期

关键词：

D O I：

10.1016/S0099-1333(99)80197-9

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This article reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which users' information-search processes and librarians' intervention in reference service are integrated.

引用

页码：178 / 186

页数：9

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