Service regime: An empirical analysis of innovation patterns in service firms

被引：52

作者：

Chang, Yuan-Chieh ^{[2
]}

Linton, Jonathan D. ^{[1
]}

Chen, Min-Nan ^{[2
]}

机构：

[1] Univ Ottawa, Telfer Sch Management, Ottawa, ON, Canada

[2] Natl Tsing Hua Univ, Inst Technol Management, Hsinchu 30013, Taiwan

来源：

TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE | 2012年 / 79卷 / 09期

关键词：

Service regime; Firm patterns of innovation; Synthesis approach; RESEARCH-AND-DEVELOPMENT; TECHNOLOGICAL TRAJECTORIES; ORGANIZATIONAL INNOVATION; INTELLECTUAL PROPERTY; SECTORAL PATTERNS; DOMINANT LOGIC; PRODUCT; INDUSTRY; KNOWLEDGE; DETERMINANTS;

D O I：

10.1016/j.techfore.2012.05.017

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The concept of service regime is developed to extend and test Miozzo and Soete's service taxonomy. Derived from the synthesis approach of service innovation, the service regime considers sources of innovation, innovation trajectories, and appropriability. Hypotheses on firm patterns of innovation are tested on a dataset of 5711 Taiwanese service firms. We find that service firms have patterns of innovation that are best described as loosely coupled systems with diversified sources of innovation, multiple innovation trajectories, and jointly appropriable mechanisms. The use of Service Regime provides a framework that offers deeper insights into non-technological innovation trajectories and informal appropriation mechanisms for different types of service firms. In doing so, useful insights are offered to managers of service firms and a more complete theoretical model of the nature of innovation in different types of service firms is offered. (C) 2012 Elsevier Inc. All rights reserved.

引用

页码：1569 / 1582

页数：14

共 128 条

[1]

Alam Ian., 2002, J SERV MARK, V16, P515, DOI DOI 10.1108/08876040210443391

[2] Sources of information as determinants of novelty of innovation in manufacturing firms: evidence from the 1999 Statistics Canada Innovation Survey [J].