Care Platforms: A Basic Building Block For Care Delivery

被引:13
作者
Bohmer, Richard M. J. [1 ]
Lawrence, David M. [1 ]
机构
[1] Harvard Univ, Sch Business, Boston, MA 02163 USA
关键词
D O I
10.1377/hlthaff.27.5.1336
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Without significant operational reform within the nation's health care delivery organizations, new financing models, payment systems, or structures are unlikely to realize their promise. Adapting insights from high-performing companies in other high-risk, high-cost, science-and technology-based industries, we propose the "care platform" as an organizing framework for internal operations in diversified provider organizations to increase the quality, reliability, and efficiency of care delivery. A care platform organizes "care production" around similar work, rather than organs or specialties; integrates standard and custom care processes; and surrounds them with specifically configured information and business systems. Such organizational designs imply new roles for physicians. [Health Affairs 27, no. 5 (2008): 1336-1340; 10.1377/hlthaff.27.5.1336]
引用
收藏
页码:1336 / 1340
页数:5
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