Quality management applied to web-based courses

被引：6

作者：

Aggarwal, AK ^{[1
]}

Adlakha, VG ^{[1
]}

机构：

[1] Univ Baltimore, Merrick Sch Business, Baltimore, MD 21201 USA

来源：

TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE | 2006年 / 17卷 / 01期

关键词：

quality management; web-based education; TQM model;

D O I：

10.1080/14783360500249778

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

In this paper we develop a total quality management model to apply to web-based courses development. The model is based on the concepts suggested by quality leaders Deming and Juran. Throughout the paper we supplement the discussion with our own and our colleagues Web teaching experiences. We believe this is the pioneer attempt in this direction.

引用

页码：1 / 19

页数：19

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