Flexibility versus efficiency? A case study of model changeovers in the Toyota production system

被引:869
作者
Adler, PS [1 ]
Goldoftas, B
Levine, DI
机构
[1] Univ So Calif, Sch Business Adm, Los Angeles, CA 90089 USA
[2] MIT, Program Writing & Humanist Studies, Cambridge, MA 02139 USA
[3] Univ Calif Berkeley, Haas Sch Business, Berkeley, CA 94720 USA
关键词
flexibility; bureaucracy; tradeoffs; routines; metaroutines; ambidexterity; switching; partitoning; trust;
D O I
10.1287/orsc.10.1.43
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This is a careful and insightful case study of how the Toyota Production System manages the paradox of efficiency and flexibility, which arises periodically in connection with model changeovers. The authors detail the functioning of four organizational mechanisms-metaroutines, partitioning, switching, and ambidexterity. However, of particular interest is the contextual reinforcing role of training and trust in administrative structures, procedures, and rules.
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页码:43 / 68
页数:26
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