Inter-project learning: processes and outcomes of knowledge codification in project-based firms

In this paper, we argue that the literature on knowledge codification has been overly concerned with the economic properties of its outcomes, neglecting the importance of its underlying learning processes. Following Zollo and Winter [Organisation Science, 2001, in press], the paper distinguishes three learning processes: experience accumulation, knowledge articulation and knowledge codification and suggests a framework to analyse the learning abilities of project-based firms. We propose that mechanisms for inter-project learning draw upon these learning processes and can be found at various levels of the project-based firm. Using empirical evidence from six case studies, we discern three empirical patterns, that we defined learning landscapes, of such mechanisms. Implications for the literature and practice of knowledge codification are discussed. (C) 2001 Elsevier Science B.V. All rights reserved.