An employee-centered model of organizational justice and social responsibility

被引:182
作者
Rupp, Deborah E. [1 ]
机构
[1] Univ Illinois, Labor Employment Relat Psychol & Law, Champaign, IL USA
关键词
cognitive processing; corporate social responsibility; emotion; ethics; fairness; justice; CITIZENSHIP BEHAVIOR; PROCEDURAL JUSTICE; EMOTIONAL LABOR; MULTILEVEL ANALYSIS; EXCHANGE THEORY; CLIMATE; FAIRNESS; SELF; INJUSTICE; PERCEPTIONS;
D O I
10.1177/2041386610376255
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
This paper reviews recent research within the area of organizational justice. It argues that a key element of the employee experience is the formation of perceptions about how both the self and others are treated by organizational stakeholders, as well as the level of dignity and respect bestowed by the organization to external groups. Employees, therefore, look in, around, and out, in order to comprehend their working experiences, and depend on these judgments to navigate the organizational milieu. A full understanding of justice phenomena requires consideration of individual differences; contextual influences; affective, cognitive, and social processes; as well as a person-centric orientation that allows for both time and memory to influence the social construction of worker phenomena.
引用
收藏
页码:72 / 94
页数:23
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