Corporate social responsibility: A process model of sensemaking

被引:14
作者
Basu, Kunal [1 ]
Palazzo, Guido [2 ]
机构
[1] Univ Oxford, Said Business Sch, Oxford OX1 2JD, England
[2] Univ Lausanne, CH-1015 Lausanne, Switzerland
关键词
D O I
暂无
中图分类号
F [经济];
学科分类号
02 ;
摘要
In contrast to content-based models of corporate social responsibility (CSR), we propose a process model of organizational sensemaking explaining how managers think, discuss, and act with respect to their key stakeholders and the world at large. We also propose a set of cognitive, linguistic, and conative dimensions to identify such an intrinsic orientation that guides CSR-related activities. Recognizing patterns of interrelationships among these dimensions might lead to a better understanding of a firm's CSR impact and generate a rich research agenda that links key organizational features to CSR character.
引用
收藏
页码:122 / 136
页数:15
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