Enhancing healthcare process design with human factors engineering and reliability science, Part 2 - Applying the knowledge to clinical documentation systems

被引:13
作者
Boston-Fleischhauer, Carol [1 ,2 ]
机构
[1] Univ Washington, Dept Biobehav Nursing & Hlth Syst, Sch Nursing, Seattle, WA 98195 USA
[2] Advisory Board Co, Washington, DC USA
来源
JOURNAL OF NURSING ADMINISTRATION | 2008年 / 38卷 / 02期
关键词
D O I
10.1097/01.NNA.0000295637.03216.26
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
The demand to redesign healthcare processes that achieve efficient, effective, and safe results is never ending. Part 1 of this 2-part series introduced human factors engineering and reliability science as important knowledge to enhance existing operational and clinical process design methods in healthcare organizations. In part 2, the author applies this knowledge to one of the most common operational processes in healthcare: clinical documentation. Specific implementation strategies and anticipated results are discussed, along with organizational challenges and recommended executive responses.
引用
收藏
页码:84 / 89
页数:6
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