The impact of human resource activities on employee trust

被引:143
作者
Whitener, EM [1 ]
机构
[1] Univ Virginia, McIntire Sch Commerce, Charlottesville, VA 22903 USA
关键词
D O I
10.1016/S1053-4822(97)90026-7
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Most of the literature on HR activities and trust has presumed that employees' trust affects the success and effectiveness of HR activities. However, social exchange theory suggests an alternative and complementary notion-that HR activities affect the development of employee trust. Previous research and exchange-based theories, including organizational justice, leader-member exchange, spiral reinforcement, and perceptions of organizational support, suggest hypotheses that need to be investigated in order to understand the relationship between HR activities and trust better and to design HR activities to build trust and improve organizational effectiveness.
引用
收藏
页码:389 / 404
页数:16
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