Stories we hear and stories we tell: analysing talk in clinical practice

被引:48
作者
Elwyn, G [1 ]
Gwyn, R
机构
[1] Cardiff Univ, Cardiff CF4 4XN, S Glam, Wales
[2] Univ Wales Coll Cardiff, Ctr Language & Commun Res, Cardiff CF1 3XB, S Glam, Wales
来源
BMJ-BRITISH MEDICAL JOURNAL | 1999年 / 318卷 / 7177期
关键词
D O I
10.1136/bmj.318.7177.186
中图分类号
R5 [内科学];
学科分类号
1002 ; 100201 ;
摘要
Conventional studies of the doctor-patient consultation tend to focus on structure rather than content and are therefore relatively superficial. The different interactional perspectives within the clinical encounter can be exposed using techniques of microanalysis that take account of text, tone, pauses, interruptions, and non-verbal communication. Through the detailed study of discourse in context, clinicians might learn to listen more constructively to their patients' stories.
引用
收藏
页码:186 / 188
页数:3
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