Internal learning climate, knowledge management process and perceived knowledge management satisfaction

被引:45
作者
Chou, TC
Chang, PL
Tsai, CT
Cheng, YP
机构
[1] Natl Kaohsiung First Univ Sci & Technol, Dept Informat Management, Kaohsiung 824, Taiwan
[2] Feng Chia Univ, Dept Business Adm, Taichung, Taiwan
关键词
innovativeness; interfunctional coordination; socialization; externalization; combination; internalization;
D O I
10.1177/0165551505054171
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 [计算机科学与技术];
摘要
Effective knowledge management (KM) has been a topic of great interest and extensively studied by organization researchers. Yet there is little research that attempts to explain the organizational KM performance in terms of employees' satisfaction. To address this gap, this paper proposes a path model employing a number of constructs: innovativeness, interfunctional coordination, the KM processes of socialization, externalization, combination, and internalization, and employees' perceived KM satisfaction. Empirical testing of the model is based on a sample of 157 enterprises from the Taiwanese information service industry. The results show that 10 of the 16 hypothesized relationships are supported by empirical data. The implications of these findings for knowledge management are discussed.
引用
收藏
页码:283 / 296
页数:14
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