What is usability in the context of the digital library and how can it be measured?

被引:70
作者
Jeng, J [1 ]
机构
[1] Rutgers State Univ, Sch Commun Informat & Lib Studies, Piscataway, NJ 08855 USA
关键词
D O I
10.6017/ital.v24i2.3365
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This paper reviews how usability has been defined in the context of the digital library, what methods have been applied and their applicability, and proposes an evaluation model and a suite of instruments for evaluating usability for academic digital libraries. The model examines effectiveness, efficiency, satisfaction, and learnability. It is found that there exists an interlocking relationship among effectiveness, efficiency, and satisfaction. It also examines how learn-ability interacts with these three attributes.
引用
收藏
页码:47 / 56
页数:10
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