共 16 条
- [1] Anderson R.H., 1995, UNIVERSAL ACCESS E M
- [3] Cammann C., 1983, Assessing organizational change: A guide to methods, measures, and practices, P71, DOI DOI 10.1108/02683940610690169
- [4] COHEN S, SOCIAL SUPPORT THEOR
- [7] KANNER A D, 1981, Journal of Behavioral Medicine, V4, P1, DOI 10.1007/BF00844845
- [9] KRAUT R, 1996, P CHI 96, P284
- [10] LEAVITT C, 1993, HDB MARKETING SCALES