Mass customization: Literature review and research directions

被引:732
作者
Da Silveira, G [1 ]
Borenstein, D [1 ]
Fogliatto, FS [1 ]
机构
[1] Univ Austral, IAE, Buenos Aires, DF, Argentina
关键词
mass customization; customer-driven manufacturing; user involvement; agile manufacturing;
D O I
10.1016/S0925-5273(00)00079-7
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Mass customization relates to the ability to provide individually designed products and services to every customer through high process flexibility and integration. Mass customization has been identified as a competitive strategy by an increasing number of companies. This paper surveys the literature on mass customization. Enablers to mass customization and their impact on the development of production systems are discussed in length. Approaches to implementing mass customization are compiled and classified. Future research directions are outlined. (C) 2001 Elsevier Science B.V. All rights reserved.
引用
收藏
页码:1 / 13
页数:13
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