TQM, strategic management and business process re-engineering: the future challenge

被引：3

作者：

Alkhafaji, AF ^{[1
]}

Youssef, MA

Sardessia, R

机构：

[1] Slippery Rock Univ, Dept Management, Slippery Rock, PA 16057 USA

[2] Norfolk State Univ, Sch Business & Entrepreneurship, Dept Management & Decis Sci, Norfolk, VA 23504 USA

[3] Univ Houston, Victoria, TX 77901 USA

来源：

INTERNATIONAL JOURNAL OF TECHNOLOGY MANAGEMENT | 1998年 / 16卷 / 4-6期

关键词：

TQM; BPR; strategic management;

D O I：

10.1504/IJTM.1998.002665

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

American industry was forced to realize that in order to succeed in today's global market, they must produce high quality products. This paper addresses the importance of integrating TQM, Strategic Management and Business Process Re-engineering. It also shows how US commitment to quality is paying off. Finally, the paper discusses the impact of quality on US industry both today and in the future.

引用

页码：383 / 392

页数：10