Establishing a knowledge management programme for competitive advantage in an enterprise

被引：158

作者：

Ndlela, LT

du Toit, ASA

机构：

[1] Rand Afrikaans Univ, Dept Informat Studies, ZA-2006 Auckland Pk, South Africa

[2] Eskom Transmiss Grp, ZA-1400 Germiston, South Africa

来源：

INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT | 2001年 / 21卷 / 02期

关键词：

knowledge management; competitive advantage; knowlede-based business; business vision;

D O I：

10.1016/S0268-4012(01)00007-X

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This article is concerned with the establishment of a knowledge management programme that will ensure sustainable competitive advantage within an enterprise. The main problem under investigation is to assess the importance of knowledge management within an enterprise and to ascertain how it can ensure sustained competitive advantage in an enterprise, an empirical survey was conducted in the Eskom Transmission Group, Johannesburg, South Africa to investigate understanding of the knowledge management concept amongst business leaders, determine enablers and barriers to implement a knowledge management programme and to determine whether knowledge is seen as a source for competitive advantage. It is suggested that enterprises should adopt a holistic and integrated approach when establishing such a programme. Broad recommendations for establishing a knowledge management programme that will be a source of sustainable competitive advantage are proposed. (C) 2001 Elsevier Science Ltd. All rights reserved.

引用

页码：151 / 165

页数：15