Information systems for smart services

被引：29

作者：

Beverungen, Daniel ^{[1
]}

Matzner, Martin ^{[2
]}

Janiesch, Christian ^{[3
]}

机构：

[1] Univ Paderborn, Warburger Str 100, D-33098 Paderborn, Germany

[2] Friedrich Alexander Univ Erlangen Nurnberg, Lange Gasse 20, D-90403 Nurnberg, Germany

[3] Julius Maximilians Univ Wurzburg, Josef Stangl Pl 2, D-97080 Wurzburg, Germany

来源：

INFORMATION SYSTEMS AND E-BUSINESS MANAGEMENT | 2017年 / 15卷 / 04期

关键词：

Information system; Smart service; Service system;

D O I：

10.1007/s10257-017-0365-8

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Digital interactions among businesses and consumers through powerful information systems and omnipresent connected devices establish today's networked society. In this light, Service Science continues to take root as a research discipline that focuses on the integration of (digital) resources by service providers and service customers for value co-creation in service systems. Rapid advances in information technology allow for designing novel information systems that enable entirely new configurations of service systems. In turn, Service Science also leaves its mark on the design, adoption, and use of information systems and technology. With this special issue, we compile a set of timely papers that investigate selected facets of the complex interplay between information technology, information systems, and Service Science to design innovative IT artifacts for smart service. This editorial opens this special issue by elaborating on our understanding of smart service.

引用

页码：781 / 787

页数：7

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