Further understanding of trust and performance in virtual teams

被引：130

作者：

Aubert, BA ^{[1
]}

Kelsey, BL

机构：

[1] HEC, Res Grp Informat Syst, GReSI, Montreal, PQ, Canada

[2] Ryerson Univ, Toronto, ON, Canada

来源：

SMALL GROUP RESEARCH | 2003年 / 34卷 / 05期

关键词：

trust; virtual teams; agency theory; organizational use of IS;

D O I：

10.1177/1046496403256011

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

Trust has been deemed to be critical in ensuring the efficient operation of virtual teams and organizations. This study empirically verifies ability and integrity as being antecedents of trust formation in virtual teams. However, effective team performance was found to be independent of the formation of trust. Further analysis suggests that information symmetry and good communication distinguish high performance teams from low performance teams.

引用

页码：575 / 618

页数：44

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