Beneficial yet crappy: Journalists and audiences on obstacles and opportunities in reader comments

被引:71
作者
Bergstrom, Annika [1 ]
Wadbring, Ingela [2 ]
机构
[1] Univ Gothenburg, SE-40530 Gothenburg, Sweden
[2] Mid Sweden Univ, Sundsvall, Sweden
关键词
Journalism; online participation; reader comments; surveys; user-generated content; USER-GENERATED CONTENT; ONLINE NEWSPAPERS; NEWS; PARTICIPATION; DISCOURSE; LIFE;
D O I
10.1177/0267323114559378
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
Reader comments have been a growing part of user-generated content on news sites for some 10years now. Although activity is still relatively low, interest among the public is generally high; however, journalists still show a general resistance to audience participation. The aim of our study is to examine attitudes to reader comments from two different perspectives: the public's and the journalists'. The findings derive from one Swedish survey from each group, both of which had a response rate of about 60%. The main result shows that a large proportion of the public does not have any opinion on reader comments, but when they do, support is widespread. Furthermore, journalists have stronger opinions and are rather critical towards reader comments.
引用
收藏
页码:137 / 151
页数:15
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