HOW LEADER-MEMBER EXCHANGE INFLUENCES EFFECTIVE WORK BEHAVIORS: SOCIAL EXCHANGE AND INTERNAL-EXTERNAL EFFICACY PERSPECTIVES (Publication with Expression of Concern. See vol. 69, pg. 521, 2016)

被引:120
作者
Walumbwa, Fred O. [1 ]
Cropanzano, Russell [2 ]
Goldman, Barry M. [2 ]
机构
[1] Arizona State Univ, WP Carey Sch Business, Tempe, AZ 85287 USA
[2] Univ Arizona, Eller Coll Management, Tucson, AZ 85721 USA
关键词
PERCEIVED ORGANIZATIONAL SUPPORT; SELF-EFFICACY; CITIZENSHIP BEHAVIOR; TRANSFORMATIONAL LEADERSHIP; INFLUENCE TACTICS; JOB-PERFORMANCE; MODERATING ROLE; IN-ROLE; JUSTICE; COMMITMENT;
D O I
10.1111/j.1744-6570.2011.01224.x
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
In this article, we propose and test an integrative theory of leader-member exchange (LMX) that extends our understanding of the mechanisms affecting LMX and important organizational outcomes. We argue that LMX enhances job performance and organizational citizenship behaviors (OCBs) through 2 sets of processes. As a result of a social exchange process, high LMX managers encourage reciprocal obligations. These obligations are manifested as subordinate commitment to their supervisors. This commitment, in turn, prompts more OCBs and higher job performance. Through a second process, high LMX supervisors enhance their subordinates' self-efficacy and means efficacy, thereby improving job performance. Results of a field study support our predictions. Theoretical and practical implications and directions for future research are discussed.
引用
收藏
页码:739 / 770
页数:32
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