Do Payment Mechanisms Change the Way Consumers Perceive Products?

被引:155
作者
Chatterjee, Promothesh [1 ]
Rose, Randall L. [2 ]
机构
[1] Univ Kansas, KU Sch Business, Lawrence, KS 66045 USA
[2] Univ S Carolina, Moore Sch Business, Columbia, SC 29208 USA
关键词
SPENDING-FACILITATING STIMULI; CREDIT CARDS; BEHAVIOR; MONEY; BIAS;
D O I
10.1086/661730
中图分类号
F [经济];
学科分类号
020101 [政治经济学];
摘要
Do payment mechanisms change the way consumers perceive products? We argue that consumers for whom credit cards (cash) have been primed focus more on benefits (costs) when evaluating a product. In study 1, credit card (cash) primed participants made more (fewer) recall errors regarding cost attributes. In a word recognition task (study 2), participants primed with credit card (cash) identified more words related to benefits (costs) than those in the cash (credit card) condition. In study 3, participants in the credit card (cash) condition responded faster to benefits (costs) than to costs (benefits). This differential focus led credit card primed consumers to express higher reservation prices (studies 1-3) and also affected their product choices (study 4) relative to those primed with cash.
引用
收藏
页码:1129 / 1139
页数:11
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