Resistance to change: The rest of the story

被引：493

作者：

Ford, Jeffrey D. ^{[1
]}

Ford, Laurie W. ^{[2
]}

D'Amelio, Angelo ^{[3
]}

机构：

[1] Ohio State Univ, Max M Fisher Coll Business, Columbus, OH 43210 USA

[2] Crit Pat Consultants, Columbus, OH USA

[3] Vanto Grp, San Francisco, CA USA

来源：

ACADEMY OF MANAGEMENT REVIEW | 2008年 / 33卷 / 02期

关键词：

D O I：

10.5465/AMR.2008.31193235

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Prevailing views of resistance to change tell a one-sided story that favors change agents by proposing that resistance is an irrational and dysfunctional reaction located "over there" in change recipients. We tell the rest of the story by proposing that change agents contribute to the occurrence of resistance through their own actions and inactions and that resistance can be a resource for change. We conclude by proposing how resistance might be restructured.

引用

页码：362 / 377

页数：16

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