Hospice quality improvement programs: An initial examination

被引:4
作者
D'Onofrio, CN [1 ]
机构
[1] Univ Calif Berkeley, Sch Publ Hlth, Berkeley, CA 94720 USA
关键词
end-of-life care; hospice; quality improvement;
D O I
10.1097/00001786-200107000-00005
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Recognizing that little is known about use of quality improvement (QI) processes to enhance care of the dying, 11 large hospices exchanged information about their QI programs. These hospices reported monitoring from 3 to 50 outcomes measured by various indicators and methods. Agencies that related QI to their organization's mission, goals, and strategic plan were mo:re likely to have dedicated QI staff; a more intense, comprehensive, and participatory QI program: and more QI projects resulting in performance enhancement. Both accomplishments and difficulties were identified in several areas, including establishing benchmarks, involving staff, and using computer technology to manage and analyze QI data.
引用
收藏
页码:29 / 47
页数:19
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